Privacy Policy

Last updated March 1, 2023

At Brilliant, our intention is to safeguard your privacy as well as to collect sufficient information to be able to provide you with a meaningful and customized experience when you visit our website.

Safeguarding the privacy of visitors to our website is a high priority. This Privacy Policy explains what personal information we collect and what we do with it. We reserve the right to change this policy at any time. If we do change it, we will inform you through online posting or an email message sent directly to you.

What information do we collect?

We may collect, store, and use information when you register on our site, place an order, subscribe to one of our email lists or respond to a survey.
When ordering or registering on our site, we will collect your contact information including name, email address, billing and shipping address, phone number and credit card information.
We may collect information relating to anything you purchase, services you use, or transactions you make through our website.
We may collect preference information such as order history, marketing preferences, reminder and notification preferences.
We may collect information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths.
We may collect information that is generated while using our website, including when, how often, and under what circumstances you use it.
We may collect survey responses if you participate in one of our surveys.
We may collect message text if you email with a question or comment.
We may collect information that you post to our website with the intention of publishing it on the internet.
We may collect any other personal information you send to us including the number, names and ages of your children, your relationship status and employment details.
As is customary of most websites, information may be collected about your computer such as your IP address, time and date of your visit, browser type, referring and exit pages and operating system.This information may be used for system administration and troubleshooting, order verification, and internal marketing.

What do we use the information we collect for?

To process transactions and send goods purchased through our website
To send your order and shipping confirmations
To send product updates, product information and service information
To optimize your website experience by allowing us to identify and respond better to your individual needs
To help us better respond to customer service requests
To improve our website and marketing efforts
To conduct research and analysis
To administer your account
To send periodic emails and mailings announcing product information and updates, and occasional special offers from Brilliant Molecular Nutrition

Please note: Most emails arrive with a link that allows you to unsubscribe at any time. But emails directly related to your order, including order and shipping confirmation do not have unsubscribe options.

To keep our website secure and prevent fraud
To respond to inquiries and complaints made by or about you relating to our website
To verify compliance with the Terms and Conditions governing the use of our website

California Privacy Rights

California Civil Code Section 1798.83 permits our users who are California residents to once a year request and obtain, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties which whom information was shared in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our Privacy Officer as listed below.

Do we share any information with outside parties?

The only ways we will share your information with third parties are described in this Privacy Policy. We do not sell your personal information to third parties. We do not authorize the collection of our customer’s and visitor’s personally identifiable information by any third parties for the third parties’ use.

We may provide your personal information to companies that provide services to help us with our business activities including charging your order, shipping your order or offering customer service. These companies are only authorized to use your personal information as necessary to provide these services to us.

We may also disclose your personal information as required by law to comply with a subpoena or similar legal process. We may disclose your information if we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud, respond to a government demand or to protect our rights.

We may share non personal information, such as number of daily visitors to a web page, with third parties such as advertising partners. This information does not personally identify you or any other individual user.

Social Networking Sites

If you choose to post content from our website to social networking sites and other third-party platforms (“SNS”), we will provide information to such SNSs in accordance with your choices. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third-party provider of such SNSs. We are not responsible or liable for the availability or accuracy of such SNSs, the content, products, or services on or availability of such SNSs or your use of any such SNSs.

Online Postings

We may identify specific areas on the website where you can post comments, reviews and other information relating to your activities on the website. Any such postings are governed by our Terms of Use. Please be aware that such postings may appear on other websites or when searches are executed on the topic of your posting. Whenever you voluntarily disclose personal information on publicly viewable web pages, that information can be collected and used by others. We cannot control who reads your posting or what other users may do with the information you voluntarily post. For that reason, we encourage you to exercise discretion and caution. USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR VOLUNTARY DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION.

About Children

The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law.

Any person who provides personal information through the website represents to us that he or she is 13 years of age or older. If you believe that we might have any personal information from a child under 13, please contact us at [email protected]. We will attempt to delete the information as soon as possible.

HIPAA Compliance

Brilliant, LLC is not an entity covered by HIPAA. The HIPAA privacy rules apply to health plans, health care clearinghouses, health care providers and their service providers. Therefore, the information that you provide to us is not protected by the HIPAA privacy rules and regulations.

How do we protect your information?

Safeguarding your information is a priority for us. We follow generally accepted industry standards to protect the personal information you submit to us, both during transmission and after we receive it. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. There, we cannot guarantee absolute security of your information. If you have any questions about security on our website, you can contact us at [email protected].

Third Party Payment Processing

Our third-party payment services providers handle all online payments made through our website. We do not process, record or maintain your credit card or bank account information. We will share transaction data with our payment services providers only as needed for the purposes of processing your payments and dealing with complaints and queries relating to such payments and refunds. If you have any questions about payments or would like to dispute a charge, you can contact us at [email protected]

Targeted Advertising

Targeted Advertising, or behavioral advertising uses information collected on an individual’s web browsing behavior such as the searches made or the pages visited. Third parties collect this information by placing or accessing cookies in your browser when you visit our, or other websites. To understand your choices about having such advertisers’ cookies turned off, please visit www.networkadvertising.org.

Do we use cookies or web beacons?

Cookies are small files that a website transfers to your computer’s hard drive through your web browser. These files, along with web beacons (single-pixel gifs) are used to compile aggregated statistics to analyze how our website is used and to enable the site to recognize your browser and capture and remember certain information. We use cookies to help remember and process the products in your shopping cart and save your preferences for future visits. We also use cookies and web beacons to keep track of advertisements and compile data about site traffic and interaction so we can offer better site experiences in the future. Our cookies do not collect personal or confidential information and are not spyware. You may set your internet web browser to refuse cookies or to remove cookies from your hard drive. Please note that website users who refuse web cookies assume all responsibility for any resulting loss of functionality of certain features of our website.

“Do Not Track”

Our website doesn’t respond to “Do Not Track” signals or mechanisms. You may need to disable any ad blockers to view and select opt out options.

Your Consent

By using our site, you consent to our online Privacy Policy.

Contacting Us

If you have any questions regarding this Privacy Policy we can be contacted at the following address:

Privacy Officer

Brilliant LLC
50 Columbia Avenue, Unit 1
Cranston, RI 02905 USA
[email protected]